Performance Management
The ongoing process of setting expectations, giving feedback and supporting employees to perform well.
Performance management is the continuous process by which managers and employees set goals, review progress, give feedback and support development, so that individual effort aligns with organisational objectives.
Modern practice favours regular, forward-looking conversations over a single annual appraisal, making feedback timely and useful.
Done well, it improves results, engagement and development; done badly, it becomes a box-ticking exercise that demotivates. Supporting technology helps make it consistent and fair.
